Nov 11, 2010 it seems that the problem is with the tape drive its self and not backup exec. Backing up databases and files to the same tape in separate. We used local storage and an lto6 tape drive on the backup exec. This document provides basic stepbystep instructions for configuring starwind to use symantec backup exec with a exported tape drive. Hp msl2024 tape library with a single hp sas lto6 tape drive. Library does not contain any enabled tape drives veeam. Hp lto ultrium3 showing offline in symantec backup exec it appears the tape drive needs to be replacement since the test failed. Nov 23, 2012 restoring filesfolders from tape backup. How to perform an inventory and catalog in symantec backupexec this is the media tab in which there are the tapes available in the system. I have one client who has backup exec backing up some servers to an lto2 drive, and others. Hp lto ultrium3 showing offline in symantec backup exec.
Tape backup became far cheaper than disk, and also offered more flexibility. Hi guys, i have a spectra 215 drive that keeps going offline right before a job starts. The backup software is symantec backupexec 2010 r3, all available patches and fixes are installed. Hello, since the device is being seen as offline please delete the device and recreate it with the following steps. Symantec backup exec 2014 symantec finally updates its backup exec software but is it too little, too late. Symantec helps consumers and organizations secure and manage their informationdriven world. Explore five common veritas backup exec error codes, which range from services not starting to backup storage readwrite errors, and their resolutions. Simply right clicking and selecting offline brings it back but unless i check it just before the backup jobs run at 17.
Best practices for disktodisktotape backup biztech. When i bring a drive online via the all storage gui, it falls back offline in a few minutes. We have recently installed taperedirector for use in a hyperv vm. The problem only appears to happen when using taperedirector in a vm on the host.
For failed to initialize objects events, restart all backup exec services, reboot the backup exec media server and then ensure the latest backup exec patches and service packs have been installed. Backup exec doesnt show tape drives and libraries, or. Good day, we have an hp msl 2048 robotic library with backup exec since 2004 and have never had any problems, until recently. Basically, the backup application controls the replication on a filebyfile basis. You can back up your data to virtual tapes, archive the tapes, and manage your virtual tape library vtl devices by using veritas backup exec. The installation was successful, but our two tape drives hp storageworks lto4 ultrium 1760 of our tape library hpe storeever msl4048 are disabled now. Jun 18, 20 solved tape drive not shown on my win2k3 computer. With advanced availability features such as backup from storage snapshots, builtin wan acceleration, orchestrated failover plans for vm replication, and veeam cloud. Moving from backup exec to veeam veeam community forums. How to uninstall the original equipment manufacturer driver and install the microsoft drivers.
Restoring filesfolders from tape backup techspot forums. Powervault tape drive or library howto install the. How to bring an offline tape device back online in the backup. It hands off the heavy lifting and file movement process to the dd, instead of controlling the copying of files directly. Dell powervault tl2000 tl4000 tape device goes offline while performing cleaning job. The best thing about using your tape backup system as a secondary solution is you can run backups whenever you want because you will be backing up from the central backup server. No drivers need to be loaded, as the drivers are already on the diskbox and removing the old autoloader from backup exec will not cause the drivers to be removed. Can i use backup exec to backup fromto fiber channel tape drive. However, cleaning the tape drive rarely corrected the problem. Ensure that the latest firmware is installed for the tape drive and robotic library. First try using the bue drivers for the tape drive, if you arent already. Server is running windows 2008 r2 and the latest proliant service pack from sep 20. Then go to device manager and check properties of the tape drive, there should show symantec corporation in the drivers details.
Tl2000 offline online with backup exec dell community. A tape drive is no use without backup software, so it would be pointless to assign it a drive letter. Testing your setup by using veritas backup exec aws. About adding or replacing devices by using the hotswappable device wizard. I have a backup configured on a hp storage works dat 160 sas tape drive. Tape library keeps going offline data recovery general. How to enable offline storage in veritas backup exec 16. I have a feeling a subsequent windows update, backup exec update. Transitioning from be for tape backup to veeam 7 veeam. The backup exec 2014 hardware compatibility list does not list any tape. Tape drive software free download tape drive top 4 download. Backup exec 2010 and later versions include support for a single tape drive in every robotic library and support for multiple standalone tape drives.
Acronis products cannot access tape drives if there is. This hardware compatibility list hcl document contains information for all editions of backup exec 16. If your tape drive, tape library, or virtual tape library is not properly detected, please update your system using the latest update previously called a feature pack before calling support. Installed the tape backup from the old server which is seagatequantum dat drive connected to an adaptec aha2940 scsi controller. Every so often the backup fails and the hp tape drive goes offline. A symptom of a corrupted driver installation is that a warning icon appears on the tape drives and medium changers libraries in the windows device manager. Please note, that on windows server 2012 r2 with backup exec, its best practice to use the hp driver for the tape drive, and use the generic microsoft unknown medium changer driver for the tape library driver. It is best to run an inventory on the tl4000 from backup exec any time you change media.
Installing symantec tape device drivers by running tapeinst. How to recreate tape library in symantec backup exec february 22nd, 20 ondrej zilinec leave a comment go to comments here is my best practice to recreate tape library under symantec backup exec i used version 12. Ensure that the symantec backup exec drivers are installed on the tape drive. How to troubleshoot issues with a robotic library autoloader. You can monitor the status of all backup jobs from a single. Each day a random or couple of random usb drives that are not connected to the server generate the offline error in be. Esxi 5, hp p212 and lto 5 tape drive goes offline vmware. To move offline media back to online, run an inventory of the devices or slot, or catalog the media. In a past, lto backup was a mainstay for many big enterprise and itrelated areas. Find answers to backup exec keeps taking tape backup drive offline. Subsequent backups failing report that the device is offline. Symantec backup exec 2012 guardian network solutions. I am able to succsessfully run a tape backup within the vm, however every 3 5 days, the tape drives goes offline within backup exec and i can bring them online within backup exec, but whenever i try to run a backup job to them, the tape drives go offline.
They are using shares from the dds at the moment and with backup exec they are backing up systems with logical tape drives. Other issues may include tape drives or tape libraries that are offline, storage. Each day the current drive is removed and a new one is inserted from a pool of 5. I did have the autoloader partitioned in 3 partitions when i set it up with backup exec. I too tried many fixes through backup exec, but none worked because it wasnt an issue with the software, but the settings on the hardware itself. How to bring an offline tape device back online in the. I have backup exec 2010 r3 installed and about once a week my backup will fail because for an unknown reason backup exec will mark my backup media as offline even though the media is present and available. Backup exec with 2 tape drives ars technica openforum. Dell powervault tl2000tl4000 tape device goes offline while performing cleaning job. No matter we backup or inventory or quick or long erase the drive goes offline automatically. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. Ok, i have installed be 2014 the same version i have been using on the host server, stopped the starwind taperedirector application and service and it works 100% ok. As someone who upgraded from backup exec 2010 to backup exec 2012 the very next day that it came out not my decision btw, ill definitely be waiting until sp1 to even try this. Hp ultrium 5 lto drives dropping offline using bac.
A test backup finished successfully without problems, but after i changed the tape the. I dont know what has happened, but at multiple locations i have a problem with backup exec 12. I have the same issue with the same sas card hp p212 in connection with a new hp ultrium 5scsi backup tape drive. Backup exec 2014 jobs failing on hp proliant dl360 g6 with an hp msl2024 lto6 tape library. Use advanced features, such as the granular protection of individual table spaces or a complete applicationdatabase backup and the protection of archived redo logs and control files, without ever taking them offline. Yes, we have two separate tape jobs one backup to tape another is file to tape. If you do something simple like an inventory the tape it will immediately appear offline. I am using syamntec backup exec 2012 within the vm. Backup exec yes, i know, i feel the same way about it you probably do running on a physical windows server. It does not always happen, if it happens than always on different tape jobs and it usually happens if the previous job reports. Backup exec running extremely slow to lto4 ultrium tape drive. Troubleshooting tape device detection backup exec for windows. For failed to initialize objects events, restart all backup exec services, reboot the backup exec media server and then ensure the latest backup exec patches.
We have a server with an hp tape drive that randomly goes offline and only comes back online once we restart the server. About tape drives and robotic libraries when you install backup exec, all standalone tape drives and robotic libraries that are connected to. If i run a cleaning job to clean the tape just in case that was the issue it goes offline while trying to clean. You can add media to the offline location from another media location. Disk drive technology, however, wasnt just standing still. Each time new tape is introduced in the tape drive or robotic library, it must be inventoried so that the backupexec database gets updated with the new tape information. Backup exec doesnt show tape drives and libraries, or tape. Open backup exec click on the devices tab rightclick. Backup exec 2014 delivers full support for oracle recovery manager rman. If your tape drive, tape library, or virtual tape library. If i change the tape and then run an inventory it is 100% successful, never going offline. Basically right clicking to turn it back to online and it is fine. Backup exec running extremely slow to lto4 ultrium tape.
This is a common problem with backup exec, when a tape drive is replaced windows sees it as a new hardware device and removeable storage claims the device as its own. Then go to device manager and check properties of the tape drive, there should show symantec corporation in. See the following external link for more information. After this, disable and remove all the tape drives from be devices tab and restart the services. Apr 28, 2015 symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. Here are the steps that we tried in our setup to fix but it has not helped. Starwind enables tape drives to be exported over a standard ip network. If you run backup exec with tape or library hardware, and you uninstall backup exec and dont restart windows before you reinstall backup exec, then the installation of a backup exec filter driver may be corrupted.
After i powered down my scsi tape drive dell powervault 124t autoloader it no longer shows up in backup exec in the device pool. Tape drive software free download tape drive top 4 download offers free software downloads for windows, mac, ios and android computers and mobile devices. Backup exec 2014 the time ive wasted on technology. Now you dont have to do an inventory of the whole library if you are just changing a few tapes out, but if changing out more than 50% of the media then it is easier to do an inventory of the whole unit from backup exec.
I noticed that it often happens when serveral jobs wait parallel to a tape drive. If the device manager is showing only 4 drives, then confirm that all the drives are using symantec drivers. All hardware must be present on this hcl for support, unless a section clearly states that the devices listed are not the only devices supported such as the disk target section. Backup exec keeps taking tape backup drive offline. Jun 12, 2014 i am really excited to announce that backup exec 2014 is generally available. May 07, 20 what backup software supports tape drives. If a tape device shows as offline on the backup exec devices tab. Tape drives require the drivers to be symantecs own drivers for the relevant device. Backup exec doesnt show tape drives and libraries, or tape drives and libraries are offline in backup exec. Refer to dell article given below for more information. Works ok apart from occasionally it shows the tape drive as offline in backupexec 2014.
Coinciding with the tape drive technology enhancements, hard disks continued to improve, and it wasnt long before the large removable disk packs were completely replaced by sealed winchester fixed drives. You will not use any network bandwidth, and you will not have to take servers offline to complete the backup. Ive been using backup exec fine with an lto3 drive from dell for about 3 years now. I had to remove all my tapes in inventory and then the drive magically came online. Backupexec 2014 utilising external usb drives as backup target. Backup exec from symantec takes exclusive control over tape drive, and no other software, including windows nt backup, can access it acronis products cannot access tape drives if there is symantecs backup exec installed knowledge base. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 regarding the most recent posting, i havent looked at this in a couple of years but the last time i did we spent a lot of time and were unable to find any reliable way of using tape drives with vmware. Tl2000 offline online with backup exec you could try running the tape installer in backup exec but choose to delete all drivers, reboot then run it again and choose install drivers, it may sort itself out. How to reconfigure backup exec after an autoloader swap out. Symantec backup exec advanced diskbased backup option. Backup exec is then prevented from discovering the tape or library hardware. How to copy data directly from a virtual tape library to a physical tape device. After tape ejects an lto5 tape drive quantum it will appear online for backup exec 2014. For anyone like me still stuck with backup exec, be2014 is.
Our it dept recentlyupgraded to an ibm ultrium 3580 i believe hh5 with encryption. Solution if a tape device shows as offline on the backup exec devices tab. We have a tape library quantum scalar i40i80 and 2 tape drives hp ultrium 4scsi connected via sas. This allows you to use a centralized tape drive that can be accessed by any client machine as though it had a locally attached tape drive. Datadomain, backup exec 2014, dd boost and replication. When i connect it to veeam, i dont see any partitions. Backup exec now fully supports windows server 2012 and windows server 2012 r2. The problem that we facing is the tape drive goes offline automatically. Symantec backup exec installing symantec tape device drivers by running tapeinst. Turns out, the phantom device missing 1 was occuring due to having the library setup for two tape drives, while the system only had one tape drive physically installed inside.
There are no devices on this backup exec 20 hardware compatibility list hcl that require veritas kernelmode drivers. Professor robert mcmillen shows you how to catalog a disk in veritas backup exec 16. When a backup exec server is updated with patches, an alert is generated to warn you that the. Hp ultrium 5 lto drives dropping offline using backup exec.
Backup exec also provides integrated deduplication, replication, and disaster recovery capabilities and helps to manage multiple backup servers or multi drive tape loaders. About configuring tape devices by using the tape device configuration wizard. About tape drives and robotic libraries symantec backup exec. How to catalog a disk in veritas backup exec 16 youtube. All management and configuration operations are performed with a single user interface. Backup exec 2014 agents and options techsoup canada. Yoperating systems are up to date with the latest build, patches andor service packs. Why is my tape drive so slow lto3 ars technica openforum. Solved backup exec marks an available drive as offline. How to recreate tape library in symantec backup exec. Redirector software and tape drives offline in backup exec.
Adding new tape drive to backup exec dell community. For backup exec name service and database maintenance failures, look for details in the event viewer. Backup exec problem backup exec doesnt show tape drives and libraries, or tape drives and libraries are offline in backup exec and the devices display a code 19 or code 32 in windows device manager. Backup exec 2014 jobs failing on hp proliant dl360 g6 with an. It is possible that updates have been made to the original version after this. Veritasbackupexectapedrivecompatibilitymatrix 9 to 5. Figure 1 the device can be brought back online by right clicking on the tape drive and selecting online as shown figure 2. Professor robert mcmillen shows you how to enable offline storage in veritas backup exec 16. How to redetect tape drives and autoloaders in backup exec. I can then right click the tape drive and select online and it comes online but when i click inventory the drive goes offline. I was not really worried about that except for sql related patches and so far nothing went. Over the past couple of months our tape drives continuously set itself to offline either at the end of the cycle, just before, or sometimes at random. Can i attach a fiber channel tape drive directly to a san switch, then use a windows backup exec server physical to backup data from vms, fiber hosts, etc directly to tape over the fiber. Bue doesnt prefer it, but sometimes it is necessary.
Backup exec has an installation process that is well automated. How to perform an inventory and catalog in symantec backupexec. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3. Nowadays, however, much more advanced and affordable solutions are common, and handy backup advances these progressive methods instead of lto backup. Dell powervault tl2000tl4000 tape device goes offline. Drive in tl4000 seeking over an hour dell community. Occasionally, it may be necessary to redetect the tape drive or autoloader i. Hi we have a power vault 124t and since 3 days ago we have problem with the device when running a job from backup exact 2010 tape move to the picker and then from there just saying moving and after some times get this message in the browser cosole and the drive goes offline i did try the opting rese. If your tape gateway uses the symantec backup exec 2014 or netbackup 7.
You are referring to backup to tape job which could be either linked to backup to disk job or to the whole repository in both cases it would wait until new backups appear and then fire them to tape media. I look at the devices and the drive is set to offline. Tape drive going offline hewlett packard enterprise. Backup exec 2014 tapes ejecting before job is finished posted in backup, imaging, and disk management software. Lto backup software is dedicated for direct tape drive backup. If you run liveupdate regularly, or if you have the latest backup exec service pack or hotfix installed, your backup exec installation should have the latest tape device drivers. It is suggested to rerun the lto drive assessment test with hplabelled tape to confirm the failure. Backup exec tape drives continuously go offline solutions. Backup exec 2014 tapes ejecting before job is finished. I dont want to go another 36 months of without backups like last time. Error 1603 is related to the backup exec installation process or the agent update.
How to bring an offline tape device back online in the backup exec user interface. Go to tools configure device configure tape device install the tape drivers and follow the steps accordingly. Patch 2 also caused my tape drive to show up as offline even after a reboot. Today the tape library had lost contact with the server because the ip of the tape drive was incorrect restarting the tape drive forced the tape drive to renew the ip address from dhcp we have a reservation in dhcp for the tape drive. If not, click backup exec tape device drivers drivers, for a list of tape device drivers available for download. Resolution create the powershell script file with the following content on the machine that is connected to the exported tape. Make sure you have the latest tape drivers that 10d supports from the bue support site on symantec. The new autoloader and drive should be detected automatically and be displayed on the devices tab of backup exec as sony3 and sony4, or perhaps tandberg1 and tandberg2. Whether you need a quantum dlt tape drive, tape library, disaster recovery solution, storage media, storage racks, drive repair, backup software or professional consultation regarding your storage solution needs, contact one of our tech sales guys today.